Returns and refunds

Last updated: November 7, 2026

At FUTUREVEGAN, we want you to know with complete clarity the conditions that apply to the purchase of our eBooks and to the booking of our consultations.

1. Site owner

Products and services on futurevegan.org are offered by FutureVegan. You can contact us at futurevegan.org@gmail.com.

2. Prices and payment methods

All displayed prices include VAT. You can pay by credit or debit card (Stripe), Google Pay, or PayPal, through secure, encrypted payment gateways.

3. eBooks and free samples

• Free sample: when you request the sample of any of our books through the website forms, you subscribe to our mailing list to receive that content and our updates. You can unsubscribe at any time.
• Full eBooks: pursuant to Article 103(m) of the Consolidated Text of the General Law for the Defense of Consumers and Users, digital content with immediate access cannot be withdrawn from once access or download has begun. Before paying, you will be asked to expressly consent to immediate access and acknowledge that you lose your right of withdrawal. We recommend reading the free sample before you buy.

4. Consultations

WhatsApp consultation

By booking it, you expressly request that the service begin immediately. If you withdraw within 14 calendar days of booking and the consultation has already started, we will refund the proportional part of the service not provided. Once the consultation is completed, no refund applies.

Video call consultation (€129, guide included)

• Changes and cancellations: if you need to change or cancel your appointment, let us know at least 24 hours in advance and you can choose a new date or receive a full refund. If you don’t show up or notify us with less than 24 hours’ notice, the session will be forfeited, with no option to reschedule or refund.
• 48-hour satisfaction guarantee: if, after the video call, you feel the session has not given you anything of value, you can request a refund of €99 by writing to futurevegan.org@gmail.com within 48 hours of its end. Those €99 correspond to the consultation; the remaining €30 correspond to the guide, which has already been delivered to you and which you keep to consult whenever you want.
• Completed session: apart from this guarantee, once the video call has taken place, withdrawal does not apply, since the service will have been fully provided at your request.

5. Medical disclaimer

Consultations (by video call or WhatsApp), eBooks, and free samples are educational and informational in nature. They do not constitute or replace a medical consultation, diagnosis, treatment, or prescription. If you have any doubt about your health, always consult a qualified healthcare professional before starting or changing a treatment.

6. Governing law

These conditions are governed by Spanish law. For any dispute, the courts of the consumer’s place of residence will have jurisdiction.

7. Contact

If you have any questions about your order or booking, write to us at futurevegan.org@gmail.com.